Effective Date: October 2025

At Steve’s Computers, your privacy and personal data are important to us. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or purchasing products and services.

1. Information We Collect

We may collect the following information from you:

  • Personal Details: Name, email address, phone number, billing and shipping address.

  • Account Information: Username, password, and account preferences (if applicable).

  • Payment Details: Payment information (processed securely through our payment gateway; we do not store full credit card details).

  • Website Usage: IP address, device type, browser information, and pages visited on our site.

  • Service Information: Details about software repairs or support requests.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders (new or second-hand products).

  • Provide software repair and technical support services.

  • Communicate updates about your order, shipping, or repairs.

  • Respond to inquiries, complaints, or feedback.

  • Improve our website, products, services, and customer experience.

  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with:

  • Delivery Services: e.g., The Courier Guy, for order fulfillment.

  • Payment Processors: to securely process payments.

  • Legal Authorities: if required by law or to protect our rights.

4. Cookies and Tracking

Our website may use cookies or similar technologies to:

  • Enhance your browsing experience.

  • Remember your preferences and login details.

  • Collect analytics to improve website performance.

You can disable cookies in your browser settings, but some features of our site may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Retention of Data

  • Personal data is kept only as long as necessary to fulfill the purposes outlined above or as required by law.

  • Once data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Correct or update your personal information.

  • Request deletion of your personal information, subject to legal obligations.

  • Opt-out of marketing communications at any time.

To exercise these rights, contact us at:
Email: admin@stevescomputers.co.za

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

9. Changes to This Privacy Policy

Steve’s Computers may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. We encourage you to review this page regularly.

10. Contact Us

For any questions regarding this Privacy Policy or your personal data:


Email: admin@stevescomputers.co.za
Address: 6 Buirski Plein, Jansen Straat, Swellendam, South Africa