Last updated: October 2025

At Steve’s Computers, we strive to deliver your orders quickly, safely, and affordably anywhere in South Africa. All our deliveries are handled by The Courier Guy, a trusted national courier service known for reliable and efficient shipping.

1. Processing Time

  • Orders are processed within 1–2 business days after payment has been confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Timeframes

  • Major Cities & Towns: 1–3 business days

  • Outlying / Rural Areas: 3–5 business days

  • You will receive a tracking number once your order has been dispatched, allowing you to monitor your shipment directly via The Courier Guy’s website.

3. Shipping Rates

  • Shipping costs are calculated automatically at checkout based on your delivery location and order weight.

  • Free delivery may apply to select orders or promotions — these will be clearly stated on our website.

4. Order Tracking

Once your order has been shipped, you’ll receive an email or SMS with your tracking information. You can track your parcel at any time by visiting The Courier Guy Tracking Page.

5. Delivery Issues

If your parcel is delayed or you experience any delivery issues, please contact us at support@stevescomputers.co.za or reach out to The Courier Guy directly with your tracking number for assistance.

6. Damaged or Missing Parcels

All items are carefully checked and packaged before shipping. If your order arrives damaged or is missing, please notify us within 48 hours of delivery so we can assist in lodging a claim with The Courier Guy.

7. In-Store Collection 

Customers in or around Swellendam may choose to collect their orders directly from our store. Please select “Local Pickup” at checkout and wait for confirmation that your order is ready.